Warranty
Trésor Diamond 1-Year Limited Warranty
We stand firmly behind the quality of every piece we create. Before your ring is shipped, we check every prong, setting, and stone to ensure it is perfect. To give you total peace of mind, we include a 1 Year Warranty on all our designs. If you find any issue with the way your ring was made within that first year, simply let us know. We will take care of the repair or exchange it for a new one completely free of charge, because your happiness is non-negotiable.
What the Warranty Covers
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Manufacturing or structural defects
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Issues related to workmanship present at the time of delivery
What the Warranty Does Not Cover
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Normal wear and tear
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Damage caused by impact, misuse, or accident
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Loss of center or accent stones
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Theft or product loss
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Any alterations, sizing, or repairs performed by third-party jewelers (outside of Trésor Diamond) such actions may void the warranty
Warranty Claim Process
If you believe your ring qualifies for repair or replacement, please contact our Customer Service Team at support@tresordiamond.com with:
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Your original order number
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Clear photographs of the issue
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A brief description of the concern
Our team will review your claim and provide return or service instructions promptly.
Luxury Warranty Card
Every Trésor ring is accompanied by an exclusive metal-engraved Warranty Card, personalized with your name and order details.
This card is a physical testament to the protection, authenticity, and care your ring deserves.
We stand behind every piece we create because we know it represents more than jewelry, it represents an assurance.
Your love deserves lasting brilliance, and we are here to ensure it endures.