Trésor Diamond Lifetime Warranty
We stand firmly behind the quality of every piece we create. Before your ring is shipped, we carefully inspect every prong, setting, and stone to ensure it meets our highest standards. To give you complete peace of mind, we include a lifetime warranty on all our designs. If you ever experience an issue related to craftsmanship or manufacturing, simply let us know. We will repair your piece or replace it free of charge because your satisfaction is our priority.
What the Warranty Covers
- Manufacturing or structural defects
- Issues related to workmanship present at the time of delivery
What the Warranty Does Not Cover
- Normal wear and tear
- Damage caused by impact, misuse, or accidents
- Loss of center or accent stones
- Theft or product loss
- Any alterations, resizing, or repairs performed by third-party jewelers outside of Trésor Diamond. Such actions may void the warranty.
Warranty Claim Process
If you believe your ring qualifies for repair or replacement, please contact our Customer Service Team at support@tresordiamond.com with:
- Your original order number
- Clear photographs of the issue
- A brief description of the concern
Our team will review your claim and provide return or service instructions promptly.
Luxury Warranty Card
Every Trésor ring is accompanied by an exclusive metal-engraved Warranty Card personalized with your name and order details.
This card serves as a physical testament to the protection, authenticity, and care behind your purchase.
We stand behind every piece we create because we know it represents more than jewelry. It represents a promise.
Your love deserves lasting brilliance, and we are here to help ensure it endures for a lifetime.
