Warranty
Trésor Diamond – 1-Year Limited Warranty
At Trésor Diamond, we take immense pride in the craftsmanship and durability of our jewelry. Every ring is carefully handcrafted using the finest materials and undergoes meticulous quality inspection before reaching you. To honor this commitment, we offer a 1-Year Limited Warranty against manufacturing defects on all our rings.
This warranty ensures that should your ring encounter any defect in material or craftsmanship within one year of purchase, we will repair or replace the item at no additional cost.
What the Warranty Covers:
- Manufacturing or structural defects
- Issues related to workmanship present at the time of delivery
What the Warranty Does Not Cover:
- Normal wear and tear
- Damage caused by impact, misuse, or accident
- Loss of center or accent stones
- Theft or product loss
- Any alterations, sizing, or repairs performed by third-party jewelers (outside of Trésor Diamond) may void the warranty
Warranty Claim Process:
Should you believe your ring qualifies for repair or replacement, please contact our customer service team at support@tresordiamond.com with your original order number, photographs of the issue, and a brief description. Our team will assess the situation and provide return instructions.
Luxury Warranty Card:
Every Trésor ring is accompanied by an exclusive, metal-engraved Warranty Card personalized with your name and order details. This card is a physical testament to the protection and care your ring deserves.
We stand behind every piece we create because we know it represents more than jewelry — it represents a promise. Your love deserves lasting brilliance, and we are here to ensure it endures.