Privacy Policy

Trésor Diamond Privacy Policy

Trésor Diamond is deeply committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy governs the collection, use, and protection of personal data provided through our website (www.tresordiamond.com). By using our website, you consent to the practices described in this policy.

Information We Collect

We collect personal information such as:

Name, email address, billing and shipping address, phone number
Payment details (handled securely via third-party processors)
Optional account data like username and password
Order history and product preferences

We also collect non-personal data such as:

Browser type, IP address, time zone
Referring pages, access time, and pages visited

Cookies and analytics tools (like Google Analytics) may collect additional data to improve our website functionality and content. This data does not personally identify you.

How We Use Your Information

We use the information you provide to:

Process and fulfill your orders
Send order confirmations and account updates
Respond to customer service inquiries or refunds
Improve user experience and product offerings
Prevent fraud and ensure secure transactions
Comply with legal obligations (e.g., tax reporting)
Send promotional emails (only if you've opted in)

Newsletter and Marketing

Our newsletter is a double opt-in service. You will only receive promotional content if you have subscribed and confirmed. Each email contains an easy unsubscribe option.

Use of Cookies

Cookies help personalize your shopping experience by remembering preferences and cart items. You can control or disable cookies via your browser settings. Disabling cookies may affect site functionality.

Third-Party Services

We use trusted third-party tools for:

Payment processing (PayPal, Stripe, etc.)
Analytics (Google Analytics)
Email marketing

These providers are only allowed to use your data to provide services to Trésor and are required to maintain confidentiality.

We never sell or rent your personal information to external parties.

Security of Your Information

Your information is stored securely on encrypted servers and protected with industry-standard safeguards, including SSL (Secure Socket Layer) during transmission. Only authorized personnel can access your data for the purpose of fulfilling your order or providing support.

Data Retention

We retain order and account data for 5 years for tax and accounting compliance. Comments or reviews may be retained indefinitely unless deleted by the user.

Your Rights Over Your Data

You may request to:

Access or export your data
Correct inaccuracies
Delete your personal data (except where legally required to retain it)

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. Revisions will be posted on this page with an updated date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@tresordiamond.com
Website: www.tresordiamond.com

Thank you for trusting Trésor Diamond. Your privacy is our priority.